ELS
Custom CRM development for an Event Management & Event Logistics platform
ELS
Custom CRM development for an Event Management & Event Logistics platform
Design and development of Even logistic platform and CRM system for companies engaged in the organization of events
Location
Location
USA
Industry
Industry
Event Management
Cooperation model
Cooperation model
Project Team
Partnership period
Partnership period
June 2020 - present
Team size
Team size
4
Technologies
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AWSPlatforms -
Next.jsFrameworks -
SpringFrameworks
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DockerPlatforms -
React.jsLibraries -
HibernateFrameworks
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TypeScriptLanguages -
JavaLanguages -
PostgreSQLDatabases
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TypeScriptLanguages
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JavaLanguages
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PostgreSQLDatabases
Improvements Plan
Discovery phase/ Requirements and Estimation Analysis/ Prototyping and Designing/ MVP release/ and the second project phase development
About the product
ELS is a platform with a custom CRM system for companies engaged in the organization of events, created to facilitate the process of event management and event logistics.
About the client
ELS is the US-based company, the main activity of which is the organization of events. Starting from custom CRM development of an event management and event logistics system for their needs, they intend to sell this system for other companies.
Customer request
The client wanted to build a CRM for an easy-to-use, but powerful system for better organization of work of a large amount of staff with different levels of access.
NerdySoft goal was to develop the following:
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Custom CRM development of a system for creating, and tracking different types of events (birthdays, festivals, weddings, etc.)
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The system should cover the functionality where the manager can create a certain event and assign the responsible staff for that event
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Staff should receive email/SMS notifications for the assignment and also should be able to confirm/reject it
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The users of the CRM solution should be able to create and update the data that is related to the event such as contacts, vendors, brokers, vehicles, etc
Approach
Process of designing and software development of the system was done from scratch. Together with the customer our team discussed all goals, specifications and needs of the platform. Regular syncs and demo presentations helped us always be on the same page.
Custom CRM Development:
Сhallenges and Solution overview
Custom CRM development for various types of users
Solution: our team build a permission matrix and adapt design for all users so the product works best for each user
Implement custom email and SMS sending
Solution: integration with the third-party and accomplish custom emails and SMS module which allow users to change everything starting from the text ending with pictures inserting
Make the event management system flexible
Solution: implementing variety custom fields all over the system which allow users every tab being adjusted for them
Result
Together with the client, NerdySoft team has designed and developed from scratch an easy-to-use, but powerful Event Management platform and CRM system for companies engaged in the events industry to better organize the process of event logistics work of a large amount of staff with different levels of access.
Some of the main features are:
- Easy filling the database of clients, brokers, vehicles etc.
- Assigning staff directly in app
- Adding custom fields for better individualization
- 6 types of user roles with different level of access
- Organizing events, managing finances and saving files in one system
Soon, we are planning to launch more exciting and revolutionary features for ELS, so stay tuned.
Result
Together with the client, NerdySoft team has designed and developed from scratch an easy-to-use, but powerful Event Management platform and CRM system for companies engaged in the events industry to better organize the process of event logistics work of a large amount of staff with different levels of access.
Some of the main features are:
- Easy filling the database of clients, brokers, vehicles etc.
- Assigning staff directly in app
- Adding custom fields for better individualization
- 6 types of user roles with different level of access
- Organizing events, managing finances and saving files in one system
Soon, we are planning to launch more exciting and revolutionary features for ELS, so stay tuned.
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