ELS

Custom CRM development for an Event Management & Event Logistics platform

Custom CRM development for an Event Management & Event Logistics platform by NerdySoft

Design and Development for an Event Management & Event Logistics platform: a custom CRM solution with tracking, assigning, notifications, and permission matrix

Location

Location

USA

Industry

Industry

Event Management

Cooperation model

Cooperation model

Project Team

Partnership period

Partnership period

June 2020 - present

Team size

Team size

4

Technologies

  • AWS Amazon Web Services NerdySoft development
    AWS
    Platforms
  • Next.js development by NerdySoft
    Next.js
    Frameworks
  • Spring development by NerdySoft
    Spring
    Frameworks
  • Docker NerdySoft dedicated development team
    Docker
    Platforms
  • React.js React Native development by NerdySoft
    React.js
    Libraries
  • Hibernate development by NerdySoft
    Hibernate
    Tools
  • TypeScript development by NerdySoft
    TypeScript
    Languages
  • Java development by NerdySoft
    Java
    Languages
  • PostgreSQL development by NerdySoft
    PostgreSQL
    Databases
  • TypeScript development by NerdySoft
    TypeScript
    Languages
  • Java development by NerdySoft
    Java
    Languages
  • PostgreSQL development by NerdySoft
    PostgreSQL
    Databases

Improvements Plan

Design and Development for an Event Management & Event Logistics platform by NerdySoft
Design and Development for an Event Management & Event Logistics platform by NerdySoft

About the product

ELS is a platform with a custom CRM system for companies engaged in the organization of events, created to facilitate the process of event management and event logistics.

About the client

ELS is the US-based company, the main activity of which is the organization of events. Starting from custom CRM development of an event management and event logistics system for their needs, they intend to sell this system for other companies.

Customer request

The client wanted to build a CRM for an easy-to-use, but powerful system for better organization of work of a large amount of staff with different levels of access.

NerdySoft goal was to develop the following:

Custom CRM development for an Event Management & Event Logistics platform by NerdySoft
  • Custom CRM development of a system for creating, and tracking different types of events (birthdays, festivals, weddings, etc.)

  • The system should cover the functionality where the manager can create a certain event and assign the responsible staff for that event

  • Staff should receive email/SMS notifications for the assignment and also should be able to confirm/reject it

  • The users of the CRM solution should be able to create and update the data that is related to the event such as contacts, vendors, brokers, vehicles, etc

Custom CRM development for an Event Management & Event Logistics platform by NerdySoft

Approach

Process of designing and software development of the system was done from scratch. Together with the customer our team discussed all goals, specifications and needs of the platform. Regular syncs and demo presentations helped us always be on the same page.

Custom CRM Development:
Сhallenges and Solution overview

Custom CRM development for various types of users

Solution: our team build a permission matrix and adapt design for all users so the product works best for each user

Implement custom email and SMS sending

Solution: integration with the third-party and accomplish custom emails and SMS module which allow users to change everything starting from the text ending with pictures inserting

Make the event management system flexible

Solution:  implementing variety custom fields all over the system which allow users every tab being adjusted for them

Result

Together with the client, NerdySoft team has designed and developed from scratch an easy-to-use, but powerful Event Management platform and CRM system for companies engaged in the events industry to better organize the process of event logistics work of a large amount of staff with different levels of access.

Some of the main features are:

  • Easy filling the database of clients, brokers, vehicles etc.
  • Assigning staff directly in app
  • Adding custom fields for better individualization
  • 6 types of user roles with different level of access
  • Organizing events, managing finances and saving files in one system

Soon, we are planning to launch more exciting and revolutionary features for ELS, so stay tuned.

Design and Development for an Event Management & Event Logistics platform by NerdySoft

Result

Together with the client, NerdySoft team has designed and developed from scratch an easy-to-use, but powerful Event Management platform and CRM system for companies engaged in the events industry to better organize the process of event logistics work of a large amount of staff with different levels of access.

Some of the main features are:

  • Easy filling the database of clients, brokers, vehicles etc.
  • Assigning staff directly in app
  • Adding custom fields for better individualization
  • 6 types of user roles with different level of access
  • Organizing events, managing finances and saving files in one system

Soon, we are planning to launch more exciting and revolutionary features for ELS, so stay tuned.

Design and Development for an Event Management & Event Logistics platform by NerdySoft
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